How do you count "active staff"?⌃
Anyone who logged into Train RBT in the prior month. Inactive accounts, terminated staff, and pending invitations are not billed.
Are there setup or onboarding fees?⌃
No. Roster import, course assignment, and welcome-email dispatch are part of every plan.
What about annual contracts?⌃
Available with a small discount. Most customers start month-to-month and switch once they are confident.
Do you charge for additional entities or tenants?⌃
Multi-entity plans include up to four tenants. Beyond that we price per additional tenant — talk to us.
What payment methods do you accept?⌃
ACH and major credit cards. Net-30 for Multi-entity and Enterprise.